Some players and game journalists have persistently accused the game's developers HoYoverse of perceived cultural appropriation and discriminating against people with dark skin colors through the game's character designs. This started in April 2021, when it was noted how the only dark-skinned playable characters at the time, Xinyan and Kaeya, were described in-game as "exotic" and "scary" respectively. The release of version 3.0 in August 2022 introduced the Sumeru region, which while being based on cultures from the Middle East, North Africa and South Asia, depicted many playable characters and NPCs from the region as being light-skinned. In March 2023, the character Dehya was released; while hailing from Sumeru and being one of the few dark-skinned playable characters in the game, she faced similar accusations due to some fans perceiving her abilities as underpowered and dysfunctional. In July 2024, HoYoverse released a trailer announcing they would be adding a new region to the game named Natlan, which was inspired by pre-Columbian Mesoamerican cultures, Africa and Polynesia. The character designs used for Natlan were once again criticized due to the majority of the characters being depicted with light skin despite the darker-skinned native races of its inspirations. The difference this time was that seven of the game's voice actors also joined in the criticism, including Khoi Dao (Albedo), Zeno Robinson (Sethos), Valeria Rodriguez (Sucrose), Jenny Yokobori (Yoimiya), Alejandro Saeb (Cyno), Allegra Clark (Beidou), and Anne Yatco (Raiden Shogun).